FEX Callers: Cold Callers
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Cold Calling BasicsSetting Goals for Cold CallsSecrets To Mastering Cold Calling (25:50)1mSetting Goals for Cold CallsUnderstanding the Lead ListHow To Build Powerful Lists For Cold Calling Success (21:43)59sHow to Generate 5+ Qualified Sales Calls/Day (Lead Generation Guide) (22:08)59sUnderstanding the Lead ListIntroduction to the CustomerHow to Nail your Cold Call intro (Live Example) (8:55)59sCold Calling Tips – Starting with Powerful Introductions (2:09)59sIntroduction to the CustomerLegal ComplianceFCC/TCPA One to One Consent Law Makes Cold Calling Easier (18:24)59sTCPA Update on New Cold Calling/Text Rules (14:33)59sLegal CompliancePhone Etiquette and ProfessionalismMastering Professional Phone Etiquette: Essential Tips for Success (7:46)59sAnswering the Phone in a Professional Way | Phone Etiquette 101 (8:45)59sPhone Etiquette and ProfessionalismOpening the Call: Creating a Strong First Impression2 Cold Call Opening Lines that Nail the First 15 Seconds (6:36)59sHow to Nail the First 5 Seconds of a Cold Call (8:34)59sCreating a Strong First ImpressionQualifying Leads QuicklyThe Besr Cold Call Script to Qualify Leads (0:57)59sHow to Pre-Qualify Leads for more Successful Discovery and Sales Calls (13:18)59sQualifying Leads QuicklyEngaging the Prospect: Asking the Right QuestionsWhat Are the Best Cold Calling Questions (5:59)59sAsking Good Questions When Cold Calling (2:47)59sEngaging the Prospect
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Sales TechniquesBuilding RapportFinal Expense Script Training (Rapport-Building Face-To-Face) (5:08)59sLive Cold Calls – Final Expense Insurance Sales (21:10)59sBuilding RapportEffective Pitching TechniquesHow to Sell Life Insurance: The Secrets of an Effective Sales Pitch (38:23)59sFinal Expense Telesales Mastery: Secret Script & Closing Tactics (10:22)59sEffective Pitching TechniquesIdentifying Client Needs and Pain PointsCold Calling 3-Month-Old Leads Live (32:26)59sIdentifying Client Needs and Pain PointsOvercoming Objections (Common Objections & Responses)How to Overcome Any Objection (33:23)59sHow To Overcome The Hardest Objection (Final Expense Telesales) (5:53)59sCommon Objections & ResponsesLanguage and ToneThe 3 Best Cold Calling Intros For Insurance Agents (Live Calls) (14:01)59sLanguage and ToneHow To Handle The First 30 Seconds Of An Insurance Phone Call (27:18)59sTurning the Conversation Towards CloseClose More Final Expense Sales With These Follow-Up Tips (21:12)59sTurning the Conversation Towards Close
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Objection HandlingUnderstanding Objections and Why They HappenUnderstanding Objections and Why They Happen (Google Doc)7 Most Common Sales Objections (And How To Overcome Them) (20:02)59sUnderstanding Objections and Why They Happen“I Can’t Afford It”How To Respond To “I Can’t Afford It” As An Insurance Agent (10:55)59s“It’s Too Expensive/I Can’t Afford it”Objection: It’s Too Expensive/I Can’t Afford it (7:44)59sObjections Kill Sales – Handling Common Objection “I Can’t Afford It” (6:56)59s“I Need To Think About It”How To Overcome “I Need To Think About It” Life Insurance Objection (12:37)59sHandling Objections in Life Insurance Sales: I Want to Think About It (34:47)59sI Want To Think About it – Final Expense Life Insurance Training (9:51)59s“Email Me the Quote”Overcoming Objection: “Email Me the Quote” (For Insurance Agents) (7:57)59s“I Already Bought Insurance”Objection: I Already Bought Insurance (7:40)59sObjection: I Already Took Care of That (1:42)59s“I Only Have a Few Minutes/I Don’t Have Time”Objection: I Only Have a Few Minutes (29:32)59sHandling Objections in Life Insurance Sales: Now is Not a Good Time (32:25)59s“I Have to Speak to My Partner/Spouse”Objection: I Have to Speak with my Husband First (2:55)0sLive Call: “I Don’t Make Decisions Without My Spouse” (14:58)59sOvercoming Common ObjectionsHow To Overcome Objections In Insurance Sales? (As A Life Insurance Agent) (15:13)59sHandling Objections in Life Insurance Sales: Now is Not a Good Time (33:24)59sHow To Overcome Every Sales Objection (27:14)59sObjection-Handling Training That’ll Explode Your Life Insurance Sales (26:39)59sHow To Handle Insurance Sales Objections With The 3 A’s Method (10:26)59sHow I Overcame 3 Objections in One Call (37:47)59sShe Overcame Ten Objections to get a Yes (26:54)59sAdvanced Telesales Training – Part 1 Overcoming Multiple Objections (18:14)59sAdvanced Telesales Training – Part 2 Live Objection Calls (19:38)59sHow to Sell Someone Who is Closed Off (33:45)59sFrom Objections to Sales Process to Recommending Options (1:35:32)59sFalse ObjectionsLive Call – Overcome False Objections for Final Expense (1:28)59sFalse Objection: I Can’t Find My Banking Info (Full Sales Call Review) (1:18:26)59sObjection HandlingObjections and Rebuttals QuizBest Practices for Responding to ObjectionsHow to Respond to Objections (5:43)59sHandling Every Sales Objection in 12-Minutes (The Right and Wrong Way) (12:23)59sBest Practices for Responding to ObjectionsStaying Resilient in the Face of RejectionSales Resilience: Transform Rejection into Success with The Negativity Fast (50:44)59sMental Resilience and Overcoming Rejection in Sales featuring Robert Owens (34:52)59sStaying Resilient in the Face of RejectionReframing Objections as OpportunitiesHow To Reframe Objections As Strengths (31:11)59sPower Messaging: How to Reframe Objections to Win Sales (15:46)59sReframing Objections as Opportunities
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CRM and Call Center Tools
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Customer Service and Client RetentionProviding Exceptional Customer ServiceThe Secret to Outstanding Customer Service (3:00)59s6 Tips For Improving Your Customer Service Skills (6:00)59sProviding Exceptional Customer ServiceManaging Long-Term Relationships with ClientsSuccess Starts with Clients – Become a Pro at Managing Client Relationships (2:14)59sCrash Course on How to Build Strong Client Relationships (1:06:37)59sManaging Long-Term Relationships with ClientsPost-Sale SupportWhat is Post-Sales Service? (1:30)59sPost Sales Support (0:55)59sPost Sale SupportHandling Customer Complaints and IssuesFive Steps for Handling Customer Complaints and Problems (3:31)59sHow to Deal with Customer Complaints (3:21)59sHandling Customer Complaints and IssuesUpselling and Cross-Selling Additional ProductsUpselling and Cross Selling (7:33)59sUpselling vs Cross Selling: Make More Sales (14:28)59sUpselling and Cross Selling Additional Products
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Performance Metrics and Reporting
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Mock Calls and Role Play
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Ongoing Coaching and Development
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Advanced Sales TechniquesAdvanced Sales TechniquesOverview – Advanced Sales Techniques 01 (13:12)59sSales First Principles – Advanced Sales Techniques 02 (22:59)59sThe Belief Ladder – Advanced Sales Techniques 03 (35:23)59sInner Game Of Sales – Advanced Sales Techniques 04 (54:09)59sThe Difference Between Average And Elite Salespeople – Advanced Sales Techniques 06 (39:02)59sAdvanced tonality and subcommunication59sThe Best Sales Script In The World – Advanced Sales Techniques 07 (1:04:56)59sAdvanced Sales TechniquesAdvanced Sales ActivitiesStaying Motivated and ResilientTeam Collaboration and Peer SupportRevising the Recorded Final Expense CallsGiving Statement of ConfidenceAdvanced Sales Techniques
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Live Call Transfer
